AliExpress has become the most popular online website to purchase hair. People can buy good hairs at wholesale prices by comparing to local beauty supply stores. But there’re hundreds of hair vendors on AliExpress and not all of them are honest. If you don’t take the time to find the best hair vendors on AliExpress, you may end up with hair that crawls up your neck and mattes up, tangles and sheds.
I purchased several times from AliExpress and know some inner secrets about purchasing from AliExpress, in this article I will share my own experiences and hope they can help you when purchasing hair from AliExpress.
Overall, the key thing to remember is Do Your Research before purchasing hair on AliExpress.
If it’s your first time using AliExpress, run a search on the site for the type of hair you’re looking for – for example, kinky curly virgin hair (in the beauty & health category). This usually turns up thousands of results. Filter the results so that it only shows vendors with 4 stars and up. This should cut down the results significantly.
Then sort by orders. By doing this you’ll see the vendors with the most orders first. A vendor having a lot of orders is usually a good sign, as orders are harder to fake than good reviews.
With your results narrowed, you can start to examine a handful of vendors. You likely still have a pool of a few hundred results and so you may want to decide on a threshold. For example, you can decide to look at vendors who have 30 or more orders, or just look at the vendors on the first page of the results.
Look at Pictures
Once you start looking at each vendor’s page, the first thing you want to look at are the pictures on the page. Be wary of vendors who have too many celebrity photos. Watch out for vendors who appear to be using other vendor’s photos. If a photo looks similar to that of another vendor, chances are it’s a copy. I recommend the vendors who have watermarked photos that aren’t easily replicated.
Read the Product and Store Description
Read the product description and make sure it meets your specification, i.e. color, texture, length. Look for the basics in the product specifications i.e. unprocessed human hair, double weft, but take it with a grain of salt. You’ll verify all this a bit later via the reviews and contacting the vendor.
Look at how long the store has been open, the longer the better. Look at the store rating (and not just the product rating), as well as the percentage of positive feedback. Decide on your thresholds here based on what you’re comfortable with. If a store has been open for less than a year, has a rating less than 80% and is on the pricey side, you may want to avoid it, but if its product is relatively cheap you may be comfortable taking the risk.
Read Reviews & Google The Vendor
Read the product reviews on the product page. Read as many as you can handle. In some cases there will be a lot. Sometimes it’s helpful to start with the negative ones first so you have sense of what might go wrong with the vendor and product. Be sure to use your best judgement when reading reviews. A lot of e-commerce platforms struggle with keeping honest reviews on their sites. So approach the reviews with the adage if it sounds too good to be true. Luckily, however, there’s Google. Google the vendor name and see what comes up. Scan the results for any complaints or negative reviews outside of AliExpress. You can get specific and Google the vendor and the word ‘fraud’ or ‘complain’.
Questions to Ask AliExpress Vendors When Buying Hair
If after doing all of the above you’re still skeptical, you may want to move onto another vendor or contact the vendor you’re interested in and ask them questions. This is especially true if you’re trying out someone that doesn’t have a lot of orders or reviews. It’s normal to ask a vendor questions about the their product. You should expect a prompt and polite response. Be wary of anyone that seems defensive, unclear or too eager to get your money. What’s key in asking questions is appearing knowledgeable about what you want. Here is a list of questions you may want to ask when buying hair from AliExpress.
- What is the true origin of the hair?
- Does the bundle come from one donor?
- How is the hair collected?
- Is the hair exactly 100 grams or does that include packaging?
- Can you guarantee the hair is virgin?
- Are the cuticles aligned?
- Are the cuticles stripped to make texture?
- Is the hair dipped in acid?
- Is the hair double drawn or single drawn?
- Are fillers added to make this texture?
- How are the curls processed?
- Can the hair be washed, conditioned, dyed, bleached and straightened?
- Does the hair hold a curl?
- Will the hair return to its natural wave pattern after washing and straightening?
- Is the length measured stretched or unstretched?
- How long after payment does the order ship out?
- Is there a reduction in shipping cost for more expensive orders?
- How long does shipping take?
- What is your return policy if I’m not satisfied with the product for manufacturing reasons?
- If I need to return the order due to a manufacturing issue, is there a restocking fee?
- Is return shipping prepaid if there is a manufacturing issue?
- Will you be able to send pictures of my order before money payed?
Of course, there’s nothing keeping a vendor from lying in his or her response to you, but look for honest sounding answers and especially look for a willingness to answer a ton of questions.
Purchase a Small Sample of Hair
Many established vendors will allow you to purchase a small sample of hair. This is the perfect way to minimize any kind of risk involved in making a purchase. If you don’t see a sample listed on their product page, contact them and ask if you can purchase a sample.